Our hosting platform uta.cloud provides a maximum of 500 MB per student account. This amount cannot be increased.
Sometimes you may find that you have run out of disk space. Perhaps you’re regularly uploading large files to build an online archive for a project or you work with video files that need to be stored locally. That being said we always encourage folks to diagnose the source of disk issues to be sure there’s not any other issues at play. Automated backups you weren’t aware of in a folder on your account because of a plugin, or a log file that has grown rapidly could be the source and simply deleting a few files could free up large amounts of space in your account. But how to find that large needle in the haystack?
cPanel has a rudimentary tool in the control panel called Disk Usage which is found under the Files section. Disk Usage will calculate the size of every folder in your account and display it in a nice graph. However the biggest caveat that makes this a poor solution is that the Disk Usage tool will not let you navigate to subfolders. More often than not you’ll find that the public_html folder which houses all your web content is the largest, but that could still leave you searching blindly for more information on where within that folder the culprit is.
Because of the limitations of this tool we add a program to our servers called Ncdu. Ncdu runs from the command line so you’ll need to be logged in via terminal with your SSH account*, however you’ll find the interface pretty friendly. Once logged on simply navigate to the folder you want information about and type the ncdu command to get a text-based graphical representation of the largest folders.
* If you are not on the campus network/wifi and using SSH access to a uta.cloud cPanel instance, you will need to establish a full-tunnel VPN connection first. (See KB0011353 for full-tunnel VPN instructions.)
Because the folders and files are ordered by size I recommend starting at the root of your account and running the tool. You can use the arrow keys to move up or down and enter to navigate into a folder and get a readout of the size of its contents. In our experience it makes quick work of analyzing disk space issues and finding any opportunities to clear out the cruft. When you’re finished simply hit the q key to quit.
We’ve added ncdu to many servers but if for some reason it’s not available in your account on Domain of One’s Own put in a support ticket and we’d be happy to make sure it gets added.
In the event that you are still exceeding the file storage limit, ou may want to revisit your files, consider using alternate storage, or provision an account in Azure for Students or Google Cloud Compute. You can find more information on these solutions here!